The Users section allows you to view, manage, and add all registered users on your site.

12.1 – All Users

In this section, you can list and manage all registered users.

1. From the left admin menu, click Users > All Users.
2. You will see a list of all existing users.

The list displays:

• Username: The system name used by the user to log in.
• Name: The user’s real name (profile information).
• Email: The registered email address of the user.
• Role: The user’s role that determines their permissions (e.g., Administrator, Editor, Author).
• Posts: Number of posts created by the user (clicking it shows all posts by that user).

Available actions on the list:

1. Screen Options & Help
2. Search Bar
3. Bulk Actions
4. Change Role
5. Quick Actions

12.1.1 – Screen Options & Help

1. The “Screen Options” section allows you to customize what information is displayed in the “All Users” list and how it appears.
   • Columns: Choose which columns to display (Email, Role, Posts).
   • Pagination: Define how many items are listed per page.

Tip
After configuring your screen options, click “Apply” to save them.

2. From the “Help” section, you can also create a support request regarding your website.

12.1.2 – Search Bar

• Allows you to quickly find a specific user.

12.1.3 – Bulk Actions

• The Bulk Actions section lets you manage multiple users at once. For example, you can delete selected users in bulk or send them password reset links.

12.1.4 – Change Role

• With “Change Role,” after selecting one or more users, you can use it to change their roles.
  • Select the user(s).
  • Choose the desired role from the dropdown menu.
  • Click the “Change” button.

User Roles

• Admin (Client): The most privileged role. Can manage pages, posts, users, menus, and design. In e-commerce: can also manage products, orders, coupons, customer data, payments, and shipping settings.
• Shop Manager: Handles e-commerce operations such as managing products, orders, coupons, and customers. This is the second most powerful role after Admin (Client).
• Editor: Can create, edit, publish, or delete all posts (including others’ posts). Can manage comments (approve, delete, reply). Can upload images/videos to the media library.
• Author: Can only create and edit their own posts. Cannot create new categories or tags but can select from existing ones. Can reply to comments but cannot edit others’ comments. Has access to the media library and can upload files.
• Contributor: Can write and save their own posts as drafts. Needs Editor or Admin approval before publishing.
• Subscriber: Can only log in and view/edit their profile details. Cannot perform any other actions in the admin panel.
• Translator: Can only access the Dashboard and translation plugins. Has no other site management permissions.
• Customer: Can place orders, view and edit their own order history and account details. Cannot add content or modify site settings in the admin panel.

12.1.5 – Quick Actions

Quick actions appear when you hover over a user.

• Edit: Update the user’s profile information (language, role, etc.), set a new password, or send a password reset link.

Example – To change a user’s role:

1. Click Users > All Users.
2. Hover over the user whose profile you want to edit and click the “Edit” option.
3. On the edit page, select the new role from the “Role” dropdown.
4. Complete the process by clicking the “Update User” button at the bottom of the page.

Note
After every change, always click Update User to save.

• Delete: Permanently removes the user from the system.
• View: Opens and displays all blog posts created by the user.
• Send Password Reset: Sends the user a password reset link via email.

12.2 – Add New User

Steps to create a new user

Step 1 – Access the Add User page

• From the admin menu, click Users > All Users > Add User or directly Users > Add User.

Step 2 – Fill in Required Fields

• Username (required): Choose a username.
• Email (required): Enter the user’s email address.

Step 3 – Fill in Optional Fields

• These are not required but recommended.
  • First Name, Last Name
  • Website

Step 4 – Choose Language

• Select a language. This determines the language of the user’s admin panel. (If no language is selected, the site’s default language will be used.)

Step 5 – Create Password

• Create a password or generate a strong one using the “Generate Password” button.
  • You can control its visibility with the Hide/Show option next to the password.
  • If you don’t want your site’s admin panel to fall into the wrong hands, you must use a strong password.
• How to Create a Strong Password: To create a strong password, simply click the Generate Password button mentioned two lines above.
• Now you may be wondering how you will remember this password. For that, you should definitely use a secure password manager such as Bitwarden or Apple Passwords. Remember, the password manager offered by Google Chrome or browsers in general is not secure!
• Click here to use free Bitwarden.

Step 6 – Enable User Notification

• If the “Send User Notification” option is active, an email notification will be sent to the added user.

Step 7 – Select User Role

• Select the user’s role (e.g., Editor, Author). User roles:
  • Admin (Client): The authorized user who can manage the entire site. Can manage pages, posts, users, menus, and design. On the e-commerce side: can manage products, orders, coupons, customer information, payment, and shipping settings.
  • Shop Manager: Can carry out e-commerce operations such as managing products, orders, coupons, and customers. It is the authorized role right after the Administrator (Admin Client).
  • Editor: Can create, edit, publish, or delete all posts (including those of others). Can manage comments (approve, delete, reply). Can upload media files/images/videos.
  • Author: Can only add and edit their own posts. Cannot create new categories or tags, but can select from existing ones. Can reply to comments but cannot edit others’ comments. Can access the media library and upload files.
  • Contributor: Can write their own posts and save them as drafts. Posts require approval from an Editor or Admin before being published.
  • Subscriber: Can only log in and view/edit their profile information. Cannot perform any other actions in the admin panel.
  • Translator: Can only access the Dashboard and translation add-ons. Has no other authority in site management.
  • Customer: Can place orders, view, and edit order history and account details. Cannot add content to the admin panel or change site settings.

Step 8 – Click The Add User Button

12.3 – Profile

• You can edit your own profile information here.
• Update name, email, password, and personal details.
• Change your display name.