The Tools section is used for importing/exporting site data and managing user data.

8.1 – Import

Allows you to import content (pages, posts, media, etc.) from another site or system into your site.

8.2 – Export

You can export pages, posts, categories, or media content in XML format. This file can later be imported into another WordPress site.

8.3 – Export Personal Data

• Exports a user’s personal data (name, email, etc.). Used when a user requests their data.

Steps to export personal data:

1. From the left menu, go to Tools > Export Personal Data.
2. Enter the email address (preferred) or username of the person whose data will be exported.
3. Leave the send “Confirmation Email” box checked (the user will confirm via email).
   • If you don’t want the confirmation process, uncheck the box (the admin approves directly).
4. Click the Send Request button.
5. The request will appear in the list below (with columns for Requester, Status, Requested, and Next Steps). The status will be Pending/Confirmed.
6. If you left the confirmation email checked, the user will receive an email and confirm the request by clicking the link. After confirmation, the status changes to Confirmed.
7. You can then either click “Download Personal Data” to download the file, or “Send Export Link” to email the download link to the user.

Available actions on the list:

1. Screen Options & Help
2. Bulk Actions
3. Search Bar

8.3.1 – Screen Options and Help

The Screen Options menu allows you to choose which columns to display and how many items appear per page.

• Columns: Here you can select the headings you want to see in the table.
  • Requester: Shows the user the request is for.
  • Status: Shows the stage of the request (e.g., pending, confirmed).
  • Requested: Date the request was created.
  • Next Steps: Shows possible actions for the request.
• Pagination: Define how many items to display per page.
  Example: Entering 20 means only 20 records appear per page; more will be split into multiple pages.

Tip
After adjusting your screen settings, click the “Apply” button to save them.

2. From the “Help” tab, you can also create a support request related to your website.

8.3.2 – Bulk Actions

This section allows you to manage multiple user requests at once. Instead of handling them one by one, you can apply actions to all selected requests in bulk.

• Resend Confirmation Requests:
  If a previously sent confirmation email was not delivered or the user could not find it, you can resend the confirmation email.
• Mark Requests as Completed:
  If you have processed a request and the process is finished, you can mark it as “completed” using this option.
• Delete Requests:
  Permanently deletes the selected requests. This action cannot be undone.

Usage:

1. Select the requests you want to manage.
2. From the “Bulk Actions” dropdown, choose the desired action.
3. Click he “Apply” button.

8.3.3 – Search Bar

• Allows you to quickly find a specific request.

8.4 – Erase Personal Data

• Allows you to permanently delete a user’s personal data.

1. From the left menu, go to Tools > Erase Personal Data.
2. Enter the email address (preferred) or username of the person whose data will be erased.
3. Leave the send “Confirmation Email” box checked (the user will confirm via email).
   • If you don’t want the confirmation process, uncheck the box (the admin approves directly).
4. Click the Send Request button.
5. The request will appear in the list below (with columns for Requester, Status, Requested, and Next Steps). The status will be Pending/Confirmed.
6. If you left the confirmation email checked, the user will receive an email and confirm the request by clicking the link. After confirmation, the status changes to Confirmed.
7. Click “Erase Personal Data” to complete the deletion.

Available actions on the list:

1. Screen Options & Help
2. Bulk Actions
3. Search Bar

8.4.1 – Screen Options and Help

The Screen Options menu allows you to select which columns are displayed and how many items per page.

• Columns: Here you can select which headings you want to display in the table.
  • Requester: Shows which user the request was created for.
  • Status: Shows the stage of the request (e.g., pending, approved).
  • Requested: Shows when the request was created.
  • Next Steps: Shows the possible actions for this request.
• Pagination: The number you enter in the “Number of items per page” box determines how many records are displayed at once.
  Example: If you enter 20, a maximum of 20 records will be displayed per page. If there are more records, they will be divided into subpages.

Tip
After adjusting your screen settings, click the “Apply” button to save them.

2. From the “Help” tab, you can also submit a support request.

8.4.2 – Bulk Actions

This section allows you to manage multiple user requests at the same time. Instead of handling them one by one, you can apply bulk actions to selected requests.

• Resend Confirmation Requests:
  If the previously sent confirmation email was not delivered or the user couldn’t find it, you can resend the confirmation email.
• Mark Requests as Completed:
  If you have processed a request and the process is finished, you can use this option to mark it as “completed.”
• Delete Requests:
  Permanently deletes the selected requests. This action cannot be undone. Note that this action deletes the request itself, not the personal data.

Usage:

1. Select the requests you want to process.
2. From the “Bulk Actions” dropdown menu, choose the action you want to perform.
3. Click the Apply button.

8.4.3 – Search Bar

• Quickly find a specific request.

8.5 – Redirections

Redirections allow you to forward old or broken URLs to new pages. This prevents visitors and search engines from encountering 404 errors and helps maintain SEO strength.

1. From the left admin menu, go to Tools > Redirects.
2. A list of your existing redirects will appear.

Displayed information includes:

• From: The old URL being redirected.
• To: The new target URL.
• Type: Redirect type (e.g., 301 Permanent Redirect).
• Status: Active/Inactive.
• Hits: Number of times the redirect has been used.
• Created: Date the redirect was added.
• Last Accessed: Date the redirect was last triggered.

8.5.1 – Adding a Redirect

To add a new redirect, follow these steps:

Step 1 – Go to the Redirects Section

• In the admin panel, from the left menu, click Tools > Redirections > Add New.

Step 2 – Enter the Source URL(s)

• Enter the Old URL you want to redirect. In the field next to it:
  • Exact Match: This option is selected by default. Do not change it unless you know what you are doing. The redirect will only work if the URL matches exactly.
  • Contains: Redirects if the URL contains the string you entered.
  • Starts With: Redirects if the URL starts with the string you entered.
  • End With: Redirects if the URL ends with the string you entered.
  • Regex: For advanced/technical users. Instead of writing each URL separately, you can capture multiple URLs with a single rule.
• Check the Ignore Case option.

Step 3 – Enter the Destination URL(s)

• Enter the New URL where the old one should redirect.

Step 4 – Choose Redirect Type

• At this step, since you are performing a permanent redirect, select “301 Permanent Move”. Other redirect types are not recommended unless you know exactly what you are doing.

Redirection Types:
A redirect type determines what visitors and search engines should do when they try to access your old page.

• 301 Permanent Move: The old page no longer exists. Permanently sends visitors and Google to the new page. Recommended for SEO.
• 302 Temporary Move: The old page still exists but temporarily redirects to another page. Not recommended for SEO. Do not use unless you know what you are doing.
• 307 Temporary Redirect: Similar to 302, but performs the temporary redirect with stricter rules. Do not use unless you know what you are doing.
• 410 Content Deleted: Indicates the page has been completely removed and shows a “gone” message. If the page has been fully deleted, it informs search engines. Do not use unless you know what you are doing.
• 451 Content Unavailable for Legal Reasons: The page exists but access is blocked due to legal reasons. Do not use unless you know what you are doing.

Step 5 – Select Status

• Choose the “Active” option.

Step 6 – Click the Add Redirection Button

• Click the “Add Redirection” button to complete the redirection process.
• If you decide not to proceed, you can cancel the operation by clicking the “Cancel” button.

Example:

• Old URL: https://www.yoursite.com/new-developments-in-digital-marketing
• New URL: https://www.yoursite.com/digital-marketing-trends

8.5.2 – Screen Options and Help

From the Screen Options menu, you can choose which columns are displayed and how many items per page.

• Columns: Choose which fields (To, Type, Status, Created, Last Accessed) to display.
• Pagination: Set how many redirects are shown per page (e.g., 100).

Tip
After adjusting your screen settings, click the “Apply” button to save them.

2. From the “Help” section, you can also create a support request related to your website.

8.5.3 – Bulk Actions

This section allows you to manage multiple redirects at once:

• Activate: Enables selected inactive redirects.
• Deactivate: Disables selected active redirects.
• Move to Trash: Deletes selected redirects in bulk.

8.5.4 – Quick Actions

1. From the admin menu, go to Tools > Redirects.
2. Hover your mouse over the redirection you want to manage.
3. Choose the quick action you want to perform:
   • Edit: Opens the redirection settings, where you can change details such as the source and destination URL.
   • Disable: Temporarily disables the redirection, making it inactive.
   • Trash: Deletes the selected redirection and moves it to the trash.
   • View: Opens the redirection in a new tab so you can see how it works.